It is imperative that owners or managers of pre-qualification of the many options for restoration contractors. There are certain critical issues that must be considered in the selection process. As you would normally do, you should seek references from your professional colleagues as a starting point. Once you develop a list for interviews, ask each contractor to submit a capability statement. In this paper I invite you to address accessibility – 24 / 7. Require an overview of staff with expertise and training. This is an area where training is often limited to a few key personnel. Often the field work is seen as a commodity disposable and may not have sufficient training to carry out important work without substantial oversight. Find out what the company's education and policy training.

Next find a presentation of typical contracts between the contractor and the price level for emergency services. These fees must be submitted as a printed document with current date. Be sure to explore the price changes on overtime and on holidays. Find out if the contractor is conducting important in any legal proceeding. Note that in this business is not rare to have a certain amount of litigation, as trade credit insurance often conducts a rare strain of greed and avarice.

Also be sure to check the contractor's insurance coverage, including liability and compensation workers. Ask the contractor for a copy of your corporate security plan. Determine if the candidate performs drug testing and criminal background checks as part of their recruitment process.

Weigh each contractor on its own specific merits. Check for evidence of competition, awards or recognition in the industry. Ask for references and actually check out. Follow through with your research process. A little time well spent in this process become an immense, to limit the severity and costs of the disasters of his property while accelerating their return to normal business operations.

David Mistick CPM has more than twenty-five years experience in property management, disaster planning and management. David is the co-author of “Before Disaster Strikes: Developing an Emergency Procedures Manual”, published by IREM. He has also developed Circumspex a web-based business continuity and disaster planning tool for property owners and managers. For more information please visit http://www.circumspex.com

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